Grievance redressal
Depolaris follows the grievance redressal framework of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Grievance Officer
The founder currently serves as Grievance Officer. Contact: depolaris.grievance@gmail.com. Complaints are acknowledged within 24 hours and decided within 15 days, as the Rules require.
What you can raise
- A challenge to any compass placement or tone flag (include the story link and the specific score).
- A correction request for any abstract, summary, or bridge point.
- Any other grievance regarding content on this platform.
Appeals against placements receive a reasoned response; upheld appeals result in versioned, publicly logged changes on the corrections page.